The dotStaffTM Mobile Case Management solution provides a total cost of ownership on a single platform. Our clients benefit from streamlined access to critical business intelligence (BI) allowing them to make informed decisions with real-time, accurate data and analytics that improve citizen outcomes and internal processes. The system provides essential fraud prevention capabilities as well as time, date and location validation activities for the entire workforce – stationary, mobile, FTE and contractor.
The dotStaffTM system provides the Center for Medicaid Services (CMS) with verification of services delivered and validates that funds were appropriately used and supplements the ongoing fraud prevention efforts conducted by investigative units.
dotStaffTM provides efficiency tools that naturally improve productivity, which decreases case backlogs and better quality of service. Worker safety is of critical concern and having preventative functionality to ease safety risk is very prevalent within the mobile case management solution.
The dotStaffTM Mobile Case Management solution provides case workers with real-time access to actionable information to improve travel and safety, and automates expense/mileage submission. Reducing administrative burden naturally improves patient quality of service.
Information access is key to citizen engagement and outcomes, and it starts with visibility into historical caregiver performance. The dotStaffTM solution provides patients and guardians with real time access to needed and helpful case and industry information, improving communication between the citizen and case or healthcare worker selected.